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Frequently Asked Questions

Yes, Smartlink training services is a 100% Australian owned training Company. Our training programs are nationally accredited, recognised and  workplace approved . We are a Registered Training Organisation RTO 45280


Neat and tidy clothing are required to be worn.
  • Payments can be made online via PayPal with a credit card or Debit card
  • Payments can be made online with a credit card or Debit card
  • Payments can also be made via bank transfer
  • Payments can also be made by cash
Yes, everything is included with the cost of the course.

Please complete the online course prior to attendance. After completing the online course, print the certificate and bring it to the training.

We will issue you  certificate on the day of the course after course completion.

We at Smart link training are unable to refund monies for students who do not turn up for first aid classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

The first three codes mentioned above are old and have all been superseded. HLTAID003 Provide first aid is the current generalist first aid certificate that all Australian workplaces need. For more information, see http://training.gov.au/Training/Details/HLTAID003

Yes the certificates are equal as we all run the same government and workplace-accredited training.

Here at Smartlink, we do not discriminate against any individual on the basis of race, colour, sex or religion. Everyone is treated equally and our trainers assist students where appropriate, especially with those that have physical disabilities, language and literacy problems.