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Student Handbook

Smartlink Training is a registered Training Organisation (45280). All our courses are nationally recognised and workplace approved


Please email all complaints to the director at info@smartlinktraining.net.au or post your complaints to Unit 11, 21 Colbee Court Phillip ACT 2606 and we will be in touch within a week. Please click the attachment to see our complaints and appeals procedure.

If you need to lodge a formal compliant or appeal, please use the attached form

Please see attached document explaining our fee management policy
Our Pre-enrolment information is attached here for your information.

You can enrol online by completing the enrolment form and completing your booking online. You could also enrol by contacting us on 0262853436 or by coming to our office at Unit 11, 21 Colbee Court Phillip ACT 2606 and completing the enrolment form. Also attached here is our here enrolment form.

Our privacy policy could be assessed by clicking on the attached document here.

All learners undertaking any nationally accredited training delivered by a registered Training Organisation such as Smartlink Training Pty Ltd needs to have a USI number as from January 1st 2015. USI number is a unique student identification number and it looks like 2BCWSHVSHV4

To create a USI please visit http://www.usi.gov.au/students/create-your-usi.